Tag Archives: Radiant heat services

ProLine Simplifies Life for Construction Professionals

Wholesale Pricing and Unmatched Support Services Simplify Radiant Heat Installations for Contractors

When I first learned about ProLine and their wholesale pricing discounts, I figured I’d be an idiot if I didn’t check out their radiant heating products. Sure, the prices of their products were tempting, but before I jumped on the bandwagon, I did my homework. I decided to ask around and learn more about the quality of their products.

After some investigating, I was pleasantly surprised to learn that the quality of ProLine’s self-regulating roof de-icing cable, driveway snow melting cable, and system components was pretty much equal to those of the industry’s top, established manufacturers. In some cases, the components were exactly the same, and in other cases, the argument could be made that ProLine’s quality was even better than that of the industry heavyweights. Could it be that the old guard had become a little complacent? Who knows what the reason is, but it’s apparent that just over a decade ago, ProLine burst onto the scene with a vengeance. Fortunately, their arrival has benefitted contractors and construction professionals throughout Northern America.

ProLine works with contractors and building professionals, but distributes through wholesalers, so the prices are significantly discounted. The wholesale pricing was a key strategy that allowed ProLine to make its introductory splash in the industry, but the company rounded out its business plan with its commitment to offering top-quality products, backed by unprecedented customer support services.

Radiant heat installation support
ProLine services include free installation training, technical support, and system design.

Who Does That?

Personal end-user customer services from wholesale suppliers were virtually unheard of back in the day, but ProLine has changed the game. The typical business model for wholesalers is one that omits the need to accommodate any customer service needs of the end user. But ProLine flipped that rule upside down. ProLine includes services such as professional system design, free installation training, and technical support. By offering those services, ProLine changed the wholesale scene, and the company continues to take the lead when it comes to customer service. By consistently providing the best quality products, backed by comprehensive customer support services, ProLine has established itself as an industry leader, and a provider upon which construction professionals can rely.

Maintain proper cable spacing
Heating cable being properly spaced and secured to remesh prior to pouring the concrete for a heated driveway.

ProLine snow melting systems feature durable heat cable off the spool or in mats. The cable off the spool is available for installations with 3- and 4-inch spacing (and custom spacing upon request) to create the ideal custom wattage per square foot for the customer. The snow melting heating mats feature cable that is pre-spaced for accurate spacing and fast, easy installation.

Heated driveways are easy to customize and install. ProLine systems have been installed to keep public transportation hubs clear of snow and ice, as well as to heat driveways, ramps, outdoor steps, parking areas, and more.

ProLine is also one of the largest suppliers of self-regulating heat cable. Self-regulating heat cable is typically used for roof de-icing applications as well as pipe trace free prevention systems. Several types of cable are available for a wide variety of de-icing needs. A thin, low-voltage heating panel that can be installed under roof shingles is also available. The popular system is often used to keep entire roof eaves and valleys free from snow and ice.

Low-voltage roof heating element
Low-voltage heating element for roof de-icing applications.

In addition to its many custom outdoor applications, ProLine is also a popular supplier of radiant floor heating systems. A variety of heating elements and system components are available. ProLine floor heating systems range from thin heat cable to paper-thin “film” heating mats that can be installed directly under floating floors, without the need for adhesives or mortar. To learn more about ProLine Radiant’s floor heating options, contact a radiant heat expert today, at 866-676-9276.

The Simple Things in Life

ProLine Makes Radiant Heat Installations Easy

“Don’t forget to enjoy the simple things in life.” Like many other kids, that was one piece of advice handed down to me by parents and teachers alike. Certainly, it’s good advice for all of us, but sometimes we lose sight of the simple things because we’re so busy trying to survive our complicated lives. Sure, I’ll stop to enjoy the sunset – right after I take care of this invoice, and then call to confirm the Johnson’s hot-mix asphalt delivery. Oh, and after I email this quote to the Coopers.

Like most other gold nuggets of wisdom passed down to me, “enjoy the simple things” was placed prominently on my shelf, so to speak, but over time it slowly got pushed aside. I was too busy to notice when it fell down between the wall and the bookcase. Life as a general contractor can be too busy to notice the simple things; or so I thought.

Few things are simple in the construction business. But when you find something simple that works, well, then that’s something worth hanging on to. Which is why I hang on to my relationship with ProLine.

You wouldn’t think that adding radiant heat installations to your service offerings would be a simple way to boost your bottom line, but ProLine made it easy for me. You see, unlike other wholesale providers of radiant heated driveways, roof de-icing, pipe tracing, and floor heating systems, ProLine includes unparalleled support services. These services make all the difference in the world because they simplify things for me.

Sure, the pricing alone made it enticing for me to consider radiant installations. But seeing how ProLine takes care of so much of the legwork on each project, I felt like I couldn’t go wrong in giving it a try. When I had the opportunity to install a heated ramp for a large commercial parking structure, I jumped at the chance. I called ProLine.

Snow melting system installed in ramp to parking structure.

Keep in mind that ProLine is a wholesale provider. They provide products to your local electrical wholesaler. When you go to your electrical wholesaler and purchase ProLine radiant heat products, you also get the industry-leading customer support services as well. This used to be unheard of for wholesale providers! ProLine’s support services include free installation training, installation support, and complete system design and layout. This is good news for me and my customers. I don’t get bogged down with a lot of details. I let the radiant heat experts do what they do best, and they let me focus on what I do best.

ProLine’s system design team is as good as they come. Every system is carefully thought out, and custom designed to meet the specific demands (and budget) of the customer, and every detail of the system is covered in the AutoCAD. In addition to the precise layout of the heating elements and components, other info includes the electrical demands, performance needs, and budget. Your electrician will know everything he needs to properly install the system, including the proper load calculations, breaker sizes, number of breakers, and so on.

The detailed layout then serves as a road map for the installation team. But before any installation takes place, free installation training is provided. The training is offered via video conference, and is usually completed in less than an hour. The instructor goes over every aspect of the installation, and installers can stop and ask questions at any time.

Despite the free training, sometimes questions can arise during an installation. If that’s the case, no problem. ProLine has a staff of installation experts who are always available and happy to assist. Your electrician or installer can call to clarify or address any issue at hand.

To be honest, I really don’t do much, or worry much about installing radiant heat nowadays. I trust ProLine. Sure, I was a little nervous during my first couple of installs, but now I feel confident in offering all types of radiant heat solutions. And having the radiant heat arrow in my quiver of offerings has helped my business. Where others say “no”, I can say “yes”.

I am grateful there are companies like ProLine that not only provide quality products at affordable prices, but back those products with absolute top-notch services. I appreciate ProLine for making it easy for me to grow my business. I now have a renewed appreciation for the simple things in life.

Hey, did you see that sunset last night? Spectacular!

For more details about radiant floor heating systems from ProLine, or snow melting systems, call a friendly ProLine representative today, at 866-676-9276.

Expanding my Business

Backed by Professionals

Being in the construction business, I’ve learned that in my line of work, it’s either feast or famine. Sometimes I can barely keep up with demand. Other times, well . . . let’s just say that when business is slow, the more extensive my honey-do list at home is. Funny how it always balances out that way.

A few years ago, when I first read something ProLine Radiant had published about contractors adding revenue by offering radiant heat installations, I barely skimmed over the content. But knowing how temperamental the building industry is, I figured, what the heck, it wouldn’t hurt to learn a little more about this. I revisited the website and read more. It all sounded so easy – almost too easy.

Certainly, I loved the idea of “beefing up my bottom line”, but I was skeptical about taking on a service that I knew so little about. But I persevered. When a customer asked about adding a heated driveway to his dream home, I nervously blurted, “Sure, I can do that.” But later that night I didn’t get much sleep. I didn’t know all the details about a installing a radiant heated driveway. Would it be a hassle? Would it really be worth my time?

I contacted ProLine and quickly began feeling better about my decision to take on the project. ProLine isn’t your typical wholesale provider. While they only provide the materials through a local electrical wholesaler, I was thrilled with the pricing; and their customer service blew me away. I didn’t just receive discounted driveway heating components, I received system design and support services that were second to none. I’d read about their “industry-leading” customer services, but let’s face it, everybody brags about their service, but few actually provide the service they brag about.

Technical support image
ProLine radiant heat professionals are on hand to assist contractors during the installation process.

Despite being a wholesale provider, ProLine reached out to me and provided FREE installation training. I was able to take the training at home, on my computer via video conference. My instructor was nothing short of outstanding. He took time going over every aspect of my custom installation and answered all my questions. After I completed the training, he gave me his number and insisted that I call if I encountered any unforeseen issues during the installation, or had any other concerns. He was absolutely genuine, and I felt like I had an expert insider whom I could contact at any moment if I had any questions. Having access to that expertise gave me a great deal of confidence to move forward with the installation.

Another service that ProLine offered was their system design. ProLine created a detailed design and layout of the system. This AutoCAD® not only showed the exact layout of the heat cable and other system components, but it contained all the electrical information for my electrician. It was a foolproof document that laid everything out for me. It not only showed the layout of the system, but included information such as the materials, proper load calculations, breaker sizes, number of breakers, etc. ProLine took care of all the legwork behind the installation. Much to my relief, I didn’t have to be a radiant heat expert. I had access to the best experts in the industry. It felt like the whole installation was a team effort, and ProLine took care of all the heated driveway details, which freed me up to focus on the things that I do best.

I’d read about the benefits that contractors could enjoy by adding radiant heat installation to their services, but I honestly didn’t think it would be this easy. For years I avoided “the hassle” of adding radiant heat installations to my list of services. Heck, years ago I even turned down a job because I felt unqualified, and a bit intimidated, to install a heated floor. Oh, if only I’d known.

Now I know that installing a radiant heat system can still be intimidating for first time installers, but I discovered that it all depends on who is providing you with that system. I suppose one could run down to Home Depot and grab some heat cable, and then offer customers a radiant heat installation, but I’m in business for the long haul, so I want to do things right. I’m going to stick with experts who I know have my back. I like knowing that there’s a deep well of expertise that I can draw from if I need. Sure, I love the discount pricing, but most important to me is being able to tap into ProLine’s experience. I have a team of radiant heat professionals that I can rely on. Ultimately, this benefits my customers and my business. I get the jobs done quickly, and I get them done right. As any other professional in my line of work will attest, there is no better way to ensure a successful future than by amassing a growing list of satisfied customers.

Working with ProLine has proven to be a smart business decision for me. I like telling customers, “Sure, I can do that,” rather than turning down work. I may not get as many days off as I used to, but that’s okay. The chores at home can wait. Plus, I always have retirement that I can look forward to.

For more information about wholesale floor heating, snow melting, and roof de-icing products check out ProLine’s website. If you’re ready to explore the options and learn how you can expand your business, contact a ProLine professional today at 866-676-9276.

Wholesale Radiant Heat Solutions

ProLine – The Bigtime Wholesale Provider with a “Small Town” Customer Service Mentality

For professional builders, finding the best quality products with the best possible prices is instrumental for their success. But, as any smart businessperson will attest, good business doesn’t only rely on quality products. Premier products need to be backed by equally impressive customer service. When you combine reputable products with top-notch customer service, then you have a winner – a winner you can work with.

With this in mind, ProLine Radiant has set the gold standard for wholesale radiant heat providers. Unlike typical wholesalers, ProLine includes comprehensive support services for the end user. These renowned services include free installation training, technical support for installers, and professional system design and layout.

ProLine’s customer service also includes timely delivery. While wait times continue to plague the construction industry, ProLine has utilized its resources and vast warehouse facilities to manufacture and stock its products. Efforts have been made to have an abundance of ProLine’s most popular products in stock to meet the breakneck demands within the building industry. We understand how crucial it is for contractors to not only meet the supply demands, but also the delivery demands of those supplies.

Asphalt driveway with heated tire tracks

Having comprehensive customer services allows contractors to focus on what they do best. ProLine’s service begins with an expert staff of system design professionals. When working with contractors, installers, and home or business owners, ProLine radiant heat experts make the effort to learn exactly what the customers’ needs and expectations are. Then, a system is custom designed to meet the specific snow melting (or heating) needs of the customer, while keeping within the budget. ProLine designers will produce a detailed layout of the system, which includes all of the layout details as well as all the technical information necessary for the electrician, including the precise layout and materials, proper load calculations, breaker sizes, number of breakers, system performance expectations, etc. The system layout serves as a vital “road map” for installers to help ensure a quick and proper installation of the system.

After the system is designed, installers can now receive the free installation training provided by ProLine. Installers can take the training via video conference with an instructor who will cover every aspect of the installation. Attendees can stop and ask the instructor questions any time. Installation training courses are usually completed within an hour, but installers can receive the training at whatever pace they are comfortable with.

While the training covers all aspects of the installation, sometimes installers still have questions, or are confronted by unexpected circumstances during the installation. If that’s the case, no problem. Installers can call and speak with one of ProLine’s dedicated support professionals who will gladly answer their question(s) and assist in any way they can. ProLine is dedicated to providing customers with the best service in the industry. Contractors can rest assured that when they work with ProLine, they are working with a trusted partner who will be there every step of the way throughout the installation process.

ProLine also maintains an extensive online library of instructional videos, photos and illustrations, and product documentation. Customers can watch these helpful videos or read technical product guides at their leisure.

If you have any questions, the pros at ProLine are happy to assist you. Call a friendly representative any time at 866-676-9276.